With request rate limiting, you are throttled on the number of PnA requests you make. This applies to all customers and will start on 12th November

  • Service Request
    Number of Requests / minute
  • XML Price and Availability
  • API Price and Availability

If you exceed 100 requests in a minute, you are throttled and the remaining requests will fail during that second.
The error message you will receive is:

Quote limit violation - Number of request limit exceeded.

Each minute the number of requests will be reset allowing normal processing to continue. This governance shouldn’t negatively impact your normal business performance, but is designed to address mass cyclical queries which is not a recommended best practice use of this solution.

If you require the Rate Request limit to be increased please contact eSolutions.support@ingrammicro.com with your justification

EMEA Partner Connectivity Group